Before any cleaning starts the robot should be set into emergency stop by pressing one of the emergency stop buttons. It can also be switched off altogether. This precaution is recommended both for cleaning the robot and for cleaning the robot’s workspace.


If the robot is not set to emergency stop or switched off it might move in an unexpected way, causing collisions or injuries!


Over time the wheels might pick up dirt which should be removed regularly. A thick layer on the wheels can cause vibrations and noise when the robot is moving.

A layer of dirt on the castor wheels or the trailing cable also may reduce the robot’s capability to safely discharge electrostatic charge.


Cleaning the various sensors is indispensable to assure that the robot can move safely and swiftly through its environment.


Be very careful not to scratch the cover of the laser scanner or the membranes of the ultrasonic sensors. Damaging these components might cause severe malfunctions!

Maintenance and Repairs

General Precautions

Please mind these general precautions that will make working on the robot safer and more efficient.

  • Only qualified personnel may do maintenance, repairs or modifications on the robot. The requirements on qualified personnel can be found at Qualified Personnel.
  • Before starting any work always unplug the mains connection and disconnect the robot from the battery charger and the automatic charging station.
  • Disconnect all batteries from the robot.
  • Follow the applicable common safety guidelines for working on electrical systems.

Wear and Tear

The mobile robot has been designed for longest possible operational life and is almost maintenance free. It is nevertheless advisable to regularly check the robot and all related devices and components for signs of wear.

  • Mechanical damages to operating elements, covers and other components will reduce protection against contact. They might also cause delayed and surprising malfunctions.
  • Damages, deformations or dirt on the drive and castor wheels can cause unsafe or inaccurate movements and lead to loss of localisation.
  • Vibrations and increased noises during operation can be indicators of something chafing or of mechanical overload.
  • Unusual heat can point to mechanical or electrical overload or to batteries that are worn out and should be replaced.
  • A reduced uptime between charging cycles is often caused by old batteries that have lost a significant part of their capacity.


In case of any questions regarding repairs or replacement parts please get in touch with Neobotix. We are always happy to support you.

Please mind the following points in any case:

  • Only use replacement parts with features and properties identical to those of the original parts.
  • Always mount all covers and hull parts properly and securely after finishing your work.
  • Make sure to reconnect and fix all electrical connections, especially shieldings and earthing straps.


The batteries need to be checked regularly and have to be replaced after some time. Additional information on the batteries can be found at Batteries.